Get in touch
Contacts
The fastest way to reach us is the support email. Billing and refund matters go to a dedicated address.
Support
support@o-lesa.com
Technical questions, account access, model issues.
Billing and refunds
billing@o-lesa.com
Refunds, payment problems, closing documents for legal entities.
Response time
We reply to email within one business day. Refunds settle within 1–7 days via the payment provider.
Legal documents
Terms of service and privacy policy are available on dedicated pages.
Legal entity
On the .ru instance the service is provided by a Russian legal entity under the terms of an offer.
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