Get in touch
Contacts
Fastest way to reach us is the Telegram bot or the support email. Billing and refund matters go to a dedicated address.
Support
support@o-lesa.com
Technical questions, account access, model issues.
Billing and refunds
billing@o-lesa.com
Refunds, payment problems, closing documents for legal entities.
Telegram
@olesa_ai_bot
Bot delivers agent reports and accepts urgent questions.
Response time
Emails — within one business day. Telegram — within an hour during working hours (MSK 10:00–19:00). Refunds settle within 1–7 days via the acquirer.
Legal documents
Terms of service and privacy policy are available on dedicated pages.
Legal entity
On the .ru instance the service is provided by a Russian legal entity under the terms of an offer.
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